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Senior Patient Administrator

  • Closing date28/07/2024
  • HoursFull time
  • Role TypePermanent
Location(s)
Alexandra Clinic - Northwich

Overview

Senior Patient Administrator
The Alexandra Clinic
37.5 Hours & Permanent
Salary: Up to £25,000.00 per year

Join our team at the newly opening Alexandra Clinic. As an extension of our Alexandra hospital, this cutting-edge facility aims to provide top-notch healthcare to the local community. We are looking for passionate and skilled professionals to fill various roles. If you are eager to advance your career and make a meaningful impact, apply now to be part of our dedicated team at the Alexandra Clinic. Join us and resist the ordinary.

The Alexandra Clinic in Northwich is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Senior Patient Administrator to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Basic financial awareness
  • Previous administration experience in a private healthcare environment.

Duties of this role include:

  • Be the first point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Conduct day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
  • Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants
  • Ensure that all revenue is captured accurately.
  • Be competent in the use of the switchboard, ensuring quick and effective placing of incoming and outgoing calls, observing the company’s policies on confidentiality. Making full use of internal communication systems i.e paging system.
  • Ensure that clear pricing information is available within the department; pass any relevant information to the patient in advance of any tests/procedures.
  • Manage all incoming and outgoing mail.
  • Approve electronic bookings received via the relevant system and update any booking received via email.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Interested?

Apply for this job

  • Closing date28/07/2024
  • HoursFull time
  • Role TypePermanent
Location(s)
Alexandra Clinic - Northwich

Overview

Senior Patient Administrator
The Alexandra Clinic
37.5 Hours & Permanent
Salary: Up to £25,000.00 per year

Join our team at the newly opening Alexandra Clinic. As an extension of our Alexandra hospital, this cutting-edge facility aims to provide top-notch healthcare to the local community. We are looking for passionate and skilled professionals to fill various roles. If you are eager to advance your career and make a meaningful impact, apply now to be part of our dedicated team at the Alexandra Clinic. Join us and resist the ordinary.

The Alexandra Clinic in Northwich is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Senior Patient Administrator to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Basic financial awareness
  • Previous administration experience in a private healthcare environment.

Duties of this role include:

  • Be the first point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Conduct day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
  • Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants
  • Ensure that all revenue is captured accurately.
  • Be competent in the use of the switchboard, ensuring quick and effective placing of incoming and outgoing calls, observing the company’s policies on confidentiality. Making full use of internal communication systems i.e paging system.
  • Ensure that clear pricing information is available within the department; pass any relevant information to the patient in advance of any tests/procedures.
  • Manage all incoming and outgoing mail.
  • Approve electronic bookings received via the relevant system and update any booking received via email.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Interested?

Apply for this job

THE UK'S
HEALTH & SOCIALCARES
Valuable 500
Disability confident
EMPLOYER RECOGNITION SCHEME