Overview

Quality & Risk Co-ordinator
The Saxon Clinic                       
18 Hours & Permanent
Salary: Up to £25,000.00 FTE per year

The Saxon Clinic in Milton Keynes is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Quality & Risk Co-ordinator to join their team of staff in the Quality and Risk department.

This is a Part time role for 18 hours a week. The role holder will be required to cover a flexible shift pattern. The role is based at the Saxon Clinic however you will be required to cover The Manor Hospital and travel to both locations.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems and intermediate computer literacy in Microsoft Office programs.
• Ability to produce reports / action plans
• Demonstrated knowledge of continuous improvement concepts and applications.
• Demonstrated ability to meet deadlines, schedules, set goals/objectives.
• Demonstrated high level of interpersonal and communication skills including excellent written and verbal communication skills.
• Demonstrated ability to operate in an environment of change.
• Knowledge and understanding of contemporary risk management strategies that are effective ion promoting and ensuring high quality patient care
• Excellent understanding of clinical governance and quality improvement principles

• Experience of working in the healthcare industry
• Previous experience in report production / collation of data

Duties of this role include:

• Working to support the co-ordination of the operational management of quality assurance and patient safety with the aim of ensuring the provision of high quality safe care
• Working  with the ADCS to champion and raise awareness of the benefits of effective governance and implement strategies to increase the knowledge of hospital staff of quality processes and regulatory requirements
• Co-ordinate and further develop the hospital’s clinical governance activities, policies and systems.
• To assist the senior management team to support the hospital to achieve a good or higher rating for CQC/HIS/HIW regulatory inspections
• To take a proactive approach to minimising risk and preparing the hospital for CQC/HIS/HIW regulatory inspections and ensure that the appropriate evidence in place to meet the inspection requirements
• In response to any external inspection findings, assist with the formulation of action plans and ensure implementation of these through the appropriate department managers.
• Ensure that there are effective data collection systems for the review of quality data and evidence of compliance to national policy in all areas of the hospital.
• Work with the ADCS to promote a culture of active benchmarking and seeking to achieve best practice in all aspects of our business and facilitate the provision of trend data
• Assist with investigations / coordination of incidents as necessary and ensure all incidents are investigated and closed
• Ensure incidents are trended and lessons learned are collated and shared
• Produce quality and governance reports for key committees including Clinical Governance, Medical Advisory Committee and other appropriate groups.

• Liaise with the Chairpersons of hospital Clinical Governance Committee, Medical Advisory Committee and other Consultants and staff in the investigation of adverse clinical incidents, complaints and make recommendations and ensure that action is taken to prevent recurrences.
• Ensure that the self-assessment / audit programme is being adhered to and provide guidance and support for HODs in developing and implementing the necessary action plans.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy