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Patient Administrator – Ward Clerk

  • Closing date01/08/2024
  • HoursFull time
  • Role TypePermanent
Location(s)
Thornbury Hospital - Sheffield

Overview

 Patient Administrator - Ward Clerk
The Thornbury Hospital
Full Time - Permanent
Salary: Up to £23,166.00 per year

The Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

We have an exciting opportunity to join our Ward team as a Ward Clerk - Patient Administrator.
The role would be ideally suited to a person who has proven interpersonal skills and thrives in a busy and rewarding working environment.  The successful candidate will provide key frontline reception and admin support and the administrative duties are varied.  We are looking for a proactive, self-motivated, team player who has the ability to work in a busy environment.  Multi-tasking is key and front of house experience as you are the first point of contact for visitors to the ward such as patients, their relatives, our medical professionals and more.  Someone who is looking to be the core of a vital ward team.

The hours are 37.5 over four to six days per week, and shifts are.
7 am to 3 pm week 1
11 am to 7 pm week 2
You are required to work 1 Saturday in 4.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Basic financial awareness
  • Previous administration experience in a private healthcare environment.

Duties of this role include:

  • To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.  
  • First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Interested?

Apply for this job

  • Closing date01/08/2024
  • HoursFull time
  • Role TypePermanent
Location(s)
Thornbury Hospital - Sheffield

Overview

 Patient Administrator - Ward Clerk
The Thornbury Hospital
Full Time - Permanent
Salary: Up to £23,166.00 per year

The Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

We have an exciting opportunity to join our Ward team as a Ward Clerk - Patient Administrator.
The role would be ideally suited to a person who has proven interpersonal skills and thrives in a busy and rewarding working environment.  The successful candidate will provide key frontline reception and admin support and the administrative duties are varied.  We are looking for a proactive, self-motivated, team player who has the ability to work in a busy environment.  Multi-tasking is key and front of house experience as you are the first point of contact for visitors to the ward such as patients, their relatives, our medical professionals and more.  Someone who is looking to be the core of a vital ward team.

The hours are 37.5 over four to six days per week, and shifts are.
7 am to 3 pm week 1
11 am to 7 pm week 2
You are required to work 1 Saturday in 4.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • Basic financial awareness
  • Previous administration experience in a private healthcare environment.

Duties of this role include:

  • To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.  
  • First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service
  • Private Pension Scheme
  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
  • Friends & Family Hospital Discounts
  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
  • Non-contributory life insurance
  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
  • Access to resources, tools and services to support your wellbeing
  • Employee recognition programmes
  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

Interested?

Apply for this job

THE UK'S
HEALTH & SOCIALCARES
Valuable 500
Disability confident
EMPLOYER RECOGNITION SCHEME